Delivery Issues
How do I change my delivery address/delivery date/delivery timing, after I place my order?
To change your delivery details prior to delivery, please email enquiries@rattancapital.com or call our 69099868/69099869 with your requested changes at least 48 hours prior to the original delivery date or before your desired new delivery date, whichever is earlier.
We will see to your request as soon as possible.
Do note that the processing and subsequent approval of all requests are subject to Rattan Capital Trading's delivery schedule, discretion, and additional delivery charges (if any) may apply. Do note that Rattan Capital Trading only delivers within mainland Singapore and Sentosa Island.
Free Delivery with a $300 minimum purchase in Singapore.
Below $300 Delivery Fee of $30 per trip.
International Shipping & Weight Cost $18- $1200.
An Order
How do I contact Rattan Capital Trading regarding my order?
If you can't find what you're looking for or need to change something about your order, drop us an email at enquiries@rattancapital.com or call our 69099868/69099869.
We will be glad to assist you.
How do I cancel my order?
To cancel your order, please notify us at least 48 hours prior to the original delivery date by contacting us with your order name at our website or by calling 69099868/69099869 during our office operating hours.
Product Disclaimer
Goods sold are not returnable nor exchangeable In most cases, small repairs will be done. If it is deemed beyond repair by the service team.
Rattan Capital Trading reserves the right to make the final decision on whether to repair or exchange the product, as well as the replacement product, should an exchange be decided on.